CORONAVIRUS LATEST INFORMATION FOR PATIENTS
In these unprecedented times the practice is reviewing it's procedures daily, in line with National guidance, to reduce the risk of spreading the Covid-19 virus and reducing the personal risk to our patients as well as our staff. We have taken the difficult decision to suspend all pre-bookable face to face appointments at the surgery and are encouraging all patients to please consider a telephone review instead of face to face, where appropriate, if an appointment has already been booked. We are also suspending all routine, non-urgent, blood tests and other investigations until further notice and would be grateful for your patience and understanding.
In order to maintain good access to clinical care and advice we are still offering on-line appointments with doctors but these will be phone appointments only. We would also like to offer you the opportunity to e-mail the doctors or the nurses with specific NON-URGENT clinical queries or concerns. This is especially useful for rashes, or things you could take photos of, and attach to your e-mail. The practice e-mail address is:
This e-mail will be checked most days but we cannot respond adequately to urgent queries so please continue to phone us for these.
As we are trying to avoid bringing patients into the surgery, if at all possible, we are also trying to ensure that all prescriptions can be sent electronically directly to a chemist so please ensure that you name your preferred chemist when requesting repeat or acute medication.
Please click on the document below to see FAQs about Coronavirus
Please remember that NHS 111 on-line should be the first place you go to for any clinical advice regarding acute cough, temperature or flu like symptoms. This is now regardless of any travel.
Finally, we know this is a very unsettling and worrying time for you all. We are grateful for your support and patience and we will continue to try and keep you all updated with our procedures. Despite reducing our face to face contacts our reception and clinical staff are currently all still available to respond to your needs appropriately and safely.
Drs Anne Hampton, Rachel Rutter, Natalie Brown & Paul Scott
CORONAVIRUS LATEST INFORMATION FOR PATIENTS
Information for the public is available at the following link:
For general information on coronavirus, including in your social media messaging, please use this URL: https://www.nhs.uk/conditions/coronavirus-covid-19/
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
We thank you for your co-operation.
After nearly 30 years dedicated service at the Practice, Dr Chris Staniforth left the Practice at the end of January 2020.
From Dr Chris Staniforth ,
I would like to say a massive thank you to all my patients for the cards, the warm wishes and generous gifts that I have received to mark my retirement. It has been a pleasure and privilege to work for the last 29 years in Stroud. I have been able to work with a very dedicated group of colleagues and have got to know so many great patients and families. I send you all my best wishes. I look forward to hearing about developments at Stroud Valleys Family Practice, as it takes on exciting plans to move into new premises.
With Best Wishes
New GP Premises for Stroud Valleys Family Practice & Locking Hill Surgery
NEW GP PREMISES
Ground Floor Plan First Floor Plan
We are a Park Run Practice! Follow the link to read our story
NURSE TELEPHONE TRIAGE PILOT SCHEME, Here at Stroud Valleys Family Practice we are piloting a nurse lead telephone triage system on Wednesday mornings. This means that reception will add all same day appointment requests through to the Practice Nurse morning triage telephone list to then subsequently call back and see how we can best accommodate patient needs.
Our triage motto is ‘right patient, right clinician, right time’. Triage allows for this process to be adhered to in that some patients the Nurse is qualified to manage with out the need for GP time, some more minor issues can be signposted to other community services or even dealt with by a clinician over the phone. Triage offers increased support to protecting GPs already overstretched time and allows the Doctors to focus on more complex health needs of patients.
STROUD VALLEYS FAMILY PRACTICE WELCOMES NEW PATIENTS who would like to register at the practice.
Please call in, telephone the practice, or complete the online documents to register.
From 31 May 2018, a range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by GP surgeries.
These are medicines associated with a number of minor, short term conditions, which either get better by themselves or you can treat yourself.
Please see the full details in the document below:
Over The Counter Medicines May 2018
PLEASE help us improve the parking for patients by contacting NHS Property Services Customer Services on 0800 085 3015 or email firstname.lastname@example.org or tweet them at @nhsproperty
Did you know.......there are weekday evening and weekend appointments available at various locations in the county and that these appointments are bookable through the practice?
See the Stroud Improved Access Appointment tab for full details
Please speak to the receptionist who can update you on availability
You can book appointments online as well as requesting your repeat medication. If you come in to the surgery the receptionist will be able to issue a username and password for you. Please bring personal identification - ideally a passport or photographic driving licence. You can also register to have access to some of your medical information. There is a specific form to complete.
We send appointment reminders and occasional health messages by text. This means that we need your mobile telephone number if you have one. Please let us know what it is. If for any reason you do not want this to happen please be sure to tell us.